![]() Wait until the printer is idle and silent before you proceed.Turn ON the printer, if it does not automatically turn on.Reconnect the power cord to the rear of the printer.With the printer turned on, disconnect the power cord from the rear of the printer.Swipe up, touch Print Reports, and then touch Printer Status Report. On the printer control panel home screen, swipe left, and then touch Setup. Try making a standalone copy and check if that works. Chinese Welcome to the HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]() Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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